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Terms and Conditions

By accessing or using this website, you indicate your acceptance of these Terms and Conditions. These terms are intended to create a transparent and trustworthy relationship between you and the website owner. If you do not feel comfortable with any part of these terms, you are free to discontinue using the website at any time.

1. Acceptance of Terms
  • By accessing, browsing, or using this website in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
  • These Terms and Conditions apply to all visitors, users, customers, and anyone accessing the website, whether registered or unregistered.
  • Your continued use of the website signifies your acceptance of these terms, even if you choose not to read them in full.
  • If you do not agree with any part of these Terms and Conditions, you are advised to discontinue using the website immediately.
  • The website owner reserves the right to update or modify these Terms and Conditions at any time, and continued use of the website after such changes constitutes acceptance of the updated terms.
2. User Responsibilities
  • Users are expected to use this website in a responsible, lawful, and respectful manner.
  • Any information provided through forms, enquiries, or communication channels should be accurate, complete, and truthful to the best of the user’s knowledge.
  • Users agree not to engage in any activity that may harm, disrupt, or misuse the website, its services, or its content.
  • Unauthorized access, misuse of website content, or attempts to interfere with the website’s functionality are not permitted.
  • The website reserves the right to restrict or discontinue access for users who violate these responsibilities.
3. Account Registration and Sign-In
  • Access to this website does not require mandatory account registration, and users may browse or submit enquiries without creating an account.
  • Users who choose to create an account or sign in may do so through the website’s supported platform, including Odoo-based authentication where applicable.
  • Users are responsible for maintaining the confidentiality of their account details, login credentials, and any activity carried out under their account.
  • All information provided during account registration, sign-in, or form submission must be accurate, current, and complete.
  • The website shall not be responsible for any loss, damage, or issues arising from unauthorized access, incorrect information, or misuse of user accounts.
  • The website reserves the right to suspend or terminate access to accounts found to be engaging in fraudulent, misleading, or abusive activities.
4. Form Data Collection and Privacy
  • Any information submitted by users through enquiry forms, contact forms, or other communication channels is collected strictly for legitimate business and communication purposes.
  • The website is committed to handling user information responsibly and takes appropriate and reasonable measures to safeguard such data from unauthorized access or misuse.
  • User information is treated as confidential and is not sold, traded, or deliberately shared with any unauthorized third parties.
  • The website may use reliable tools and services to securely manage and store user information in order to ensure smooth operations and timely responses.
  • While strong precautions are taken to protect user data, users acknowledge that no digital system can offer absolute security, and information is shared at the user’s discretion.
5. Designs, Images, and Intellectual Property Rights
  • All content displayed on this website, including but not limited to jewellery designs, CAD files, images, renderings, text, graphics, and other creative materials, is the intellectual property of the website owner unless stated otherwise.
  • Such content is provided for viewing and reference purposes only and may not be copied, reproduced, modified, distributed, or used for commercial purposes without prior written permission.
  • Unauthorized use, duplication, or misrepresentation of any website content may result in appropriate legal action.
  • Users are expected to respect the creative effort, originality, and ownership rights associated with all materials presented on the website.
6. Custom Orders and Approvals
  • Many of the services and products offered through this website involve custom-made jewellery and personalized design work.
  • Before production or execution begins, users may be required to review and approve designs, specifications, or CAD files as applicable.
  • Once final approval is provided, the work shall proceed based on the approved details, and any further modifications may be limited or subject to additional charges.
  • Due to the handcrafted and customized nature of jewellery, minor variations in design, finish, or appearance may occur and are considered a normal part of the process.
  • Users are encouraged to carefully review all details before providing final approval to ensure accuracy and satisfaction.
7. Pricing and Payments
  • Prices displayed or communicated on the website may vary based on design complexity, customization requirements, material selection, and prevailing market conditions.
  • All prices are subject to change until the order or service is confirmed and approved by the website owner.
  • Payments, including advance or full payment where applicable, may be required before the commencement of any custom work, design services, or production.
  • Users agree to provide accurate payment information and ensure timely completion of payments as communicated.
  • The website reserves the right to withhold services or delay execution in case of incomplete or unsuccessful payments.
  • Payment confirmation, receipts, or invoices related to any transaction are securely generated and shared through the payment system used at the time of checkout. The website owner does not separately create or send invoices and does not access or store sensitive payment details.
8. Cancellation and Refund Policy
  • All jewellery products, custom designs, CAD files, 3D models, and related services offered through this website are custom-made or digital in nature and are therefore strictly non-refundable and non-cancellable.
  • Once an order, design request, or service has been confirmed or approved, and work has commenced, cancellation requests will not be accepted under any circumstances.
  • Due to the customized and personalized nature of jewellery and digital design services, refunds are not possible, even if the user later changes their mind or decides not to proceed.
  • Digital deliverables such as CAD files, renders, or 3D models are non-refundable once shared or accessed, as they can be copied, reused, or transferred.
  • By placing an order or proceeding with payment, users expressly acknowledge and agree to this non-refundable and non-cancellable policy.
9. Delivery and Timelines
  • Any delivery timelines or completion estimates provided on the website or during communication are approximate and intended for general guidance only.
  • Timelines for custom jewellery, CAD designs, or 3D models may vary based on design complexity, approval timelines, material availability, and operational factors.
  • Delays may occur due to circumstances beyond reasonable control, including but not limited to technical issues, design revisions, or approval delays.
  • Such delays shall not be considered a failure of service, and users agree to allow reasonable time for completion of custom and handcrafted work.
10. Third-Party Services and External Links
  • This website may contain links to external websites, platforms, or services that are operated and managed by third parties.
  • Such links are provided for convenience and informational purposes only, and the website does not control or endorse the content, policies, or practices of these third-party platforms.
  • Users who choose to access third-party websites or services do so at their own discretion and are encouraged to review the respective terms and policies of those platforms.
  • The website shall not be responsible for any issues, transactions, or interactions that occur on external platforms linked from this website.
11. Limitation of Liability
  • The website and its services are provided in good faith and are intended to offer professional guidance, custom design services, and related information.
  • While reasonable care is taken to ensure accuracy and quality, the website shall not be held liable for any indirect, incidental, or consequential losses arising from the use of the website or its services.
  • The website shall not be responsible for delays, misunderstandings, or outcomes resulting from incomplete information, user decisions, or circumstances beyond reasonable control.
  • Users acknowledge that all services, including custom jewellery and digital design work, involve professional judgment and individual preferences, and outcomes may vary accordingly.
  • To the fullest extent permitted by law, the website’s liability, if any, shall be limited to the scope of services expressly agreed upon.
12. Design Origin, Similarity & Responsibility Disclaimer
  • The designs, CAD files, renders, and jewellery representations displayed or created through this website may be based on client-provided references, inspirations, publicly available designs, prevailing market trends, or creative adaptations.
  • The website owner does not guarantee that any design will be unique or free from resemblance to existing or previously created designs available in the market or elsewhere.
  • Any similarity, whether partial or substantial, shall be considered coincidental, reference-based, or industry-standard in nature and shall not constitute a claim of infringement against the website owner.
  • If a design is provided, suggested, or approved by a client, the responsibility for originality, ownership rights, and legal permissions shall solely rest with the client.
  • The website owner shall not be held liable for any claims, disputes, or objections arising from design similarities, inspirations, or reuse of commonly known design concepts.
13. Changes to Terms and Governing Law
  • The website owner reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice.
  • Any changes made shall be effective immediately upon being posted on the website.
  • Continued use of the website after such updates constitutes acceptance of the revised Terms and Conditions.
  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
  • Any disputes arising out of or relating to the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

VOXEL CARAT 3D

Custom Jewellery CAD & 3D Design Studio. From concept to manufacturing-ready designs, built with precision and trust.

OUR SERVICES

  • 3D Jewellery Models Download
  • Custom CAD Jewellery Design
  • Order Real Gold & Diamond Jewellery
  • 3D File Fixing & Cleanup
  • Resize & Weight Adjustment

LEGAL POLICIES

By using this website, acknowledge and agree to our terms & conditions.

  • Terms & Conditions

Please review our Privacy Policy to understand how we handle your information.

  • Privacy Policy

Note: All payments are non-refundable.

GET IN TOUCH

voxelcarat3d.help@gmail.com

+91 82966 19746

(Calling & WhatsApp)

INDIA

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